zzounds return policy

for us to answer any questions you have about products, services or purchases. In most cases, you won’t be charged a restocking fee for doing so. For refunds, Affirm will credit any loan payments the customer has made, up to the refund amount, to the original form of payment within 3 to 10 business days of the refund. If you would like a refund of your original customs fees, please contact your local, Provide proof that the order was returned to zZounds, You will be issued a refund by the Canada Customs & Revenue/CBSA Casual Refund Centre. The Free Shipping Sitewide and Save up to 60% on zZounds Big Deals are ending soon! Request Return Authorization on an order or item you have received. Products that match the following categories can only be returned for replacement if they are defective or damaged in transit, or only for exchange or refund if they are still sealed (with shrinkwrap and barcode still affixed). The overall rating of the company is 2.9 and consumers are mostly neutral.. I take great pride in all my instruments to prevent any damage. zZounds Music consumer reviews, complaints, customer service. Join Them Now. 45-day return policy When procedures are followed, zZounds will fully refund, replace, or exchange almost any product for any reason within 45 days of purchase, usually with free shipping. Analog and digital recording gear (e.g. Share your voice on ResellerRatings.com Give a reason for your return when you fill out the return request form including the item and order number 3. All clothing cannot be returned once opened. You can also contact zZounds through their social media pages. When procedures are followed, there are no restocking fees. Packaging includes all inner and outer packaging, complete with the original barcode affixed. No hidden charges or hassles on returns. New, Used, Resealed, Blemished or B-Stock -- regardless of the product condition described on our site, if you are not 100% satisfied with your purchase, you may return it (though exceptions apply for some products). A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. We guarantee your complete satisfaction for 45 days after your order is delivered. You certainly won't regret buying pass taking advantage of this incredible offer: 'Save as much as 74% OFF Off w/ zZounds Coupon December 2020' in zZounds, you can buy something that is … However, we reserve the right to limit return privileges to those who take advantage of our policy with excessive or dubious returns. Payment & Returns About This Listing This neck-through ESP E-II M-II is loaded with dual EMG 81 pickups and a Floyd Rose locking tremolo for high gain, rock-solid shredding that stays in tune. For details on how we handle returns for items purchased with the Play As You Pay® Installment Payment Plan, please see the Terms and Conditions. Our return policy is very generous, but these exceptions are necessary; please consider them in making your purchase. This includes cassettes, open reel tape, ADAT, DAT, CD, DVD, removable memory cards, and hard drives. You can get your product exchanged or returned without incurring any … When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund. Once the warehouse receives the returned merchandise, a refund is typically processed within 2-4 business days (Monday through Friday). For customers in Canadian and U.S. territories, please note that the exchange rate at the time of your order may vary from the date of refund. With our easy monthly payment plans, you can get the music gear you need today -- and split the cost into monthly installments on your existing credit card. You may then purchase the replacement item via a new order. Zzounds Music was first mentioned on PissedConsumer on Feb 15, 2017 and since then this brand received 7 reviews.. Zzounds Music ranks 10 of 204 in Music stores category. Recent recommendations regarding this business are as follows: "Just go to amazon! Downloadable products, such as sheet music and sample libraries, cannot be returned. We allow you to return almost any product for any reason. By Phone Please call us at 800-zZounds (800-996-8637) and mention priority code 1T4M-FD54. You may be able to find additional information about zZounds's returns & exchanges policies on their customer service page here.You can also visit their homepage to see if zZounds has posted any updated information about their returns & exchanges policies. The Return Policy. ), Please take a second to answer this optional question…, If the product you are returning was purchased on our Play as you Pay® installment plan, please review. zZounds ships from three warehouses across the continental United States We allow you to return almost any product for any reason. About zZounds Since 1996, zZounds has been making it easy for musicians to get the gear they need. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases. Please remember: you can return a product for any reason. Wear and tear refers to any damage that was not present when you received your merchandise -- rack mounting damage, scratches, dents, etc. You can contact zZounds via their customer service contact page. I have personally referred at least 10 people that I know have spent over $1000 each on purchased via Zzounds. This could result in a higher or lower refund amount than you were originally charged. The return or exchange policy of zZounds is perhaps the easiest one. A return authorization number is required to return a product. ADATs, hard disk recorders, etc) or CD duplicators that show wear or significant usage time may be refused or result in a restocking fee. All standard return policies apply, except where noted below under "Return Policy Exceptions." It's great to be able to get new gear when you don't have a lot of disposable income. These exceptions are at the sole discretion of zZounds Music and its returns department. Larger items and items that we ship directly from our vendors can be subject to a minimum 30% restocking fee. If you know you'll only be happy if a product is cosmetically perfect, or untouched by another human, then you shouldn't order B-Stock, Blemished, or Resealed merchandise. This includes shirts, hats, and gloves. In the case of an outright return for refund, we refund the full purchase price of the product, but you are responsible for return shipping on the product you are returning and we do not refund the original shipping charges or application fee for the Play as you Pay® installment plan. There is a 30 day return policy which means that you can get an exchange or a refund depending on whether the company deems the return valid. If you need to return something then don't expect your money back any time soon, if at all ZZounds Free Shipping Policy. Personal use items that are used in your mouth or in your ear cannot be returned once opened due to health laws. Please fill out the form below. Contents consists of any included parts and accessories, as well as the warranty card and manual without user's notes or markings. Have questions? zZounds.com. While some exclusions may apply, you have 45 days to return an item to zZounds … Services Guitar Workshop Music Store Events & Workshops Piano Showroom Music Lessons Recording Studio. Exceptions to Our Return Policy Products that match the following categories can only be returned for replacement if they are defective or damaged in transit, or only for exchange or refund if they are still sealed (with zZounds Music shrinkwrap and barcode still affixed). What are the exceptions to zZounds' return policy? We will respond to your request swiftly. When your return has been processed, we will send a confirmation to the email address on file with your original order. Join 1 million+ happy customers. Any defective merchandise must be dealt with directly through Native Instruments. When procedures are followed, there are no restocking fees. The refund does not include interest paid on the loan. Avid products that include Pro Tools software cannot be returned once the manufacturer's seal has been broken. However, unless the item is defective or damaged, you will be responsible for the return shipping costs. These items can only be returned to us if they are unopened. Please mark the reason for export as "Return" when sending us a product. A temporary customer reference number is assigned to each customer only while they are shopping on If you return a product for any reason in exchange for a different product, we pay the shipping charges on the product we ship to you in exchange for the product you return, but you are responsible for the return shipping on the product you send back, and we do not credit any original shipping charges toward the exchange. 405 reviews for zZounds, rated 1.15 stars. Average Order Value: $233.28. Customs & Revenue/CBSA Casual Refund Centre office. If Avid determines that the product is defective, contact our returns department. This includes wind instruments, mouthpieces, guitar talk boxes, earplugs, and in-ear earphones. Items not returned in the condition described here may be subject to restocking fees (minimum 10% of the purchase price, as determined by our cost of replacing the missing items including a processing fee for this labor-intensive process) or refusal of the return. ZZounds Return Policy. Many retailers these days will respond quickly to messages you send them via social media. About Slickdeals Slickdeals is the leading crowdsourced shopping platform: Current Offers: 2. For your shopping, zZounds can do what we can. Typically we respond to your return request within 1-3 business days, often sooner! A guarantee so solid, you never have to worry about price when shopping at zZounds. To exchange an item purchased using PayPal, simply return the original item to us, and we will issue your refund. (Learn more about restocking fees.). Disposable products cannot be returned once opened. If you call our customer service department for assistance, this number makes it easier zZounds provides a 45-day, no-hassle return policy in case you aren’t satisfied. The sound of this amazing little box is just great. Founded in 1996, zZounds has been helping musicians get the gear they need online nearly since the dawn of the internet. Based on our research, it appears that zZounds may not offer free returns & exchanges at the current time. If a product is found to be defective, you must contact Native Instruments customer support at 866-556-6487 for service. zZounds.com. It is a card you buy for work and stay on XP. If the return results from the receipt of a damaged or defective product, or from our mistake, we will pay the shipping charges - both to have your item sent back to us, and to send you a replacement item. Get free shipping on instruments and musical equipment, easy zero-interest payment plans, and top-rated service at zZounds! When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund. I used to buy a bunch of stuff from them back in the day, but not so much anymore due to inconsistent service. Contact Zzounds Music customer service. Customer Service Free Shipping Policy Order status Return Policy Sales And Use Tax Policy FAQ Contact Us. zZounds.com activity. To return your zZounds is very easy, if you are unhappy with any of the products then you can return it back or get it exchanged within 45 days From the date of delivery while using zZounds returns. We guarantee your complete satisfaction for 45 days after your order is delivered. What’s the zZounds return policy on purchases? Certain items must be exchanged directly through the manufacturer if they are found to be defective. Total Savings: $9,266.01. Today's zZounds … Often we issue a factory-fresh product in advance (pending an approval) to get you playing music as soon as possible -- because we're musicians too. Copyrighted materials cannot be returned once opened due to copyright law. This includes cleaning supplies and care products. Follow the instructions sent to you with your authorization number Check specific details on your item’s return policy especially if you purchased it with a Zzounds coupon code. Aardvark Direct Pro Q It assurment more than other brands do not offer direct competitor like her We can only accept items that are returned without signs of wear and tear and with all of the original contents and packaging. ZZounds makes returns super easy Buy it, try sistemmas, like it, or return livgo to us for a full refund. These conditions apply to all returns regardless of the reason for the return. I've done payment plans through zZounds and American Music Supply quite a few times, and will do so again. This includes books, videotapes, DVDs, sample libraries, style disks, sound expansion boards, and software (which may also include software bundled with hardware). Rarely. ", "Till this new policy change is reversed and they get rid … Extended layaway policy is 30 days or Thursday, Dec. 24, 2020—whichever comes later. Customs fees and duties are not the responsibility of zZounds. For Canadian and U.S. territories customers, please note that if you request an exchange, we require the original item to be received and processed in our warehouse before shipping a replacement. Average Savings: $15.50. We have 2 zZounds.com Coupons as of May 2020. Processing time may vary depending on daily return volume. If you call our customer service department for assistance, this number makes it easier Any defective or damaged product … Native Instruments products cannot be returned once the manufacturer's seal has been broken. Read real customer ratings and reviews or write your own. Being honest about the reason will just help us process your exchange, replacement, or refund more quickly. Their "Blowouts" page has items that have been discounted by 40%. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. For all others, a convenient flat-rate shipping amount is available. Unfortunately, everything everyone on this review board says about Zzounds return policy is true. We normally issue a factory-fresh product (pending return shipment confirmation using our prepaid return label) to get you playing music as soon as possible. Due to system limitations, we are unable to facilitate exchanges for items purchased using PayPal. Extended return policy is 45 days or Jan. 31, 2021—whichever comes later. We are only able to facilitate exchanges for the same item(s) for orders placed with Affirm as the payment method. If the product is being returned because you do not like it, we refund the full purchase price of the product, but you are responsible for return shipping cost; we do not credit the original shipping charges paid at the time of order. Kel Assouf return with a forward-thinking take on the classic Tuareg sound, spinning webs of synth around barbed-wire guitars. If the return is needed as a result of a damaged or defective product, or from our mistake, we will pay the shipping charges -- both to have your item sent back to us, and to send you a replacement item. I contacted zZounds they emailed a return label along with an RN number. You won't get your money back for weeks. For information about your order, zZounds coupons or other matters, contact customer service by phone at 1-800-996-8637 or send an email to service@zzounds.com. zZounds is Shipping from all 4 of our warehouses 7 days a week and we're still offering Free 2-Day shipping to our customers for a great amount of our inventory. This includes tubes, strings, pickups, raw frame speakers, drum heads, drumsticks, cymbals, cowbells, and harmonicas. All layaways require a minimum deposit of 25% of the purchase price. I have been a DJ for nearly 40 years and when I moved cross country after retiring from my DJ work and decided I missed it and wanted to rebuild, Zzounds helped me do that. Buy the product and if you don’t like it or find some technical problem in it, you can simply return the same within 45 days of purchase. Get extra discount with Zzounds 20% Off Coupon December. You can call Zzounds Music at (844) 432-7449 toll free number, write an email, fill out a contact form on their website www.zzounds.com, or write a letter to Zzounds Music, LLC, 8 Thornton Rd, Oakland, New Jersey, 07436, United States. These decisions are at the sole discretion of the returns department. Once we receive your request, we will email you an authorization number, instructions for sending your product back, and a mailing address. (Please be as specific as possible; use a comma to separate multiple items. Let's face it, lots of folks live pay to paycheck and don't have $800-plus to blow on a new amp if theirs goes out and they've got a gig coming up. Anyways, it's no longer the place to go for pedals, for me. As our warehouses continue to … ... Return Policy FAQ . If there are any questions as to whether an item is included in the list of exceptions before you buy, please contact us. Returns must be shipped within 45 days of delivery. Or, if your order has already shipped, you may return it unopened and unused within three days of delivery without cost or obligation by contacting zZounds Customer Service at 800-493-3945. A restocking fee will be charged for any defective item that is returned in damaged condition. If the item you bought within the last 45 days lowers in price, zZounds will reimburse the difference according to their price adjustment policy. Guitar Center Return Policy. It is a nightmare. If you are not satisfied with your order from zZounds, you can get a refund for your item if it is returned in new condition with the original packaging within 45 days of delivery. If a product is found to be defective, you must contact Avid customer support at 650-731-6100 to obtain a case number. I have a single PIV 1. This includes all guitar, amplifier, and turntable parts. Link to return policy. What is the zZounds Return Policy? If the items you order from Zzounds arrive in good working order then hooray for you! Purchases made after Dec. 15 still qualify for our standard 45-day return policy. ... Return Policy. Coupons used: 598. FREE shipping is available on select orders. This fee may apply if you refuse delivery or as a result of delivery exceptions, as well as from a typical return. Blank media cannot be returned once opened due to the possibility they have been used. You will receive a return authorization number, instructions for sending your product back, and an address for the return. Visitors: 72,329. All instrument parts cannot be returned once opened due to the possibility that they have been used. for us to answer any questions you have about products, services or purchases. Products that match the following categories can only be returned for replacement if they are defective or damaged in transit, or only for exchange or refund if they are still sealed (with shrinkwrap and barcode still affixed). Zzounds was my preferred market for buying all Pro Gear. A temporary customer reference number is assigned to each customer only while they are shopping on Most orders around $49.00 will get free ground shipping. Ordering Free Catalog Gift Cards Bonus Bucks Payment Options Shipping And Delivery Times Used Gear Marketplace. Not sure if they changed owners or not? As musicians, we understand that having a reliable return policy is integral to a good purchasing experience. Go for pedals, for me call us at 800-zZounds ( 800-996-8637 ) and mention priority 1T4M-FD54... That are returned without signs of wear and tear and with all of the reason for the same item s... 60 % on zZounds Big Deals are ending soon all inner and outer packaging, complete with the original affixed... Damaged, you never have to worry about price when shopping at zZounds is days! Refund does not include interest paid on the loan in your ear can not be returned free ground shipping is! Avid products that include Pro Tools software can not be returned once opened due copyright... Was my preferred market for buying all Pro gear i used to buy a bunch of from! Shipping on instruments and musical equipment, easy zero-interest payment plans, and address... Consumers are mostly neutral 1-3 business days ( Monday through Friday ) temporary. Products, such as sheet Music and sample libraries, can not be returned once due. Shipping and delivery Times used gear Marketplace ear can not be returned great pride in all my to! Used gear Marketplace return a product 's notes or markings media can be! Service at zZounds any damage be responsible for the return or exchange policy of zZounds and! Sole discretion of zZounds is perhaps the easiest one privileges to those who take advantage of our policy excessive... Could result in a higher or lower refund amount than you were originally charged from a typical.... Limitations, we will send a confirmation to the possibility they have been.. That having a reliable return policy is integral to a good purchasing experience Save up 60... Discount with zZounds 20 % Off Coupon December ; use a comma to separate multiple items product,! Get new gear when you do n't have a lot of disposable income on review! Our vendors can be subject to a minimum deposit of 25 % of reason. Can only be returned once opened due to copyright law may not offer free returns & at. Identical replacement item, exchange the product for another product, or more... And turntable parts as a result of delivery that have been discounted 40! Research, it appears that zZounds may not offer free returns & exchanges the... While they are shopping on zZounds.com all others, a convenient flat-rate amount. Items that are used in your ear can not be returned once the manufacturer 's seal been... Apply to all returns regardless of the reason for the return arrive in good working order then for. Can use to send your message directly to the email address on file your! ; use a comma to separate multiple items … Guitar Center return policy is true and musical,. Policy on purchases authorization on an order or item you have received it... On purchases if there are no restocking fees on XP musicians to get the they! Blank media can not be returned once the warehouse receives the returned merchandise, refund. Returned in damaged condition be subject to a minimum 30 % restocking fee for so. Be exchanged directly through Native instruments customer support at 866-556-6487 for service damaged, you can request an replacement! Defective or damaged, you can request an identical replacement item via a new order without signs of and! Still qualify zzounds return policy our standard 45-day return policy a minimum deposit of 25 % of the internet when returning product. Of this amazing little box is just great original item to us, and will! With Affirm as the payment method the reason for the return or policy! For any reason has items that are returned without signs of wear and tear and all. These conditions apply to all returns regardless of the original item to us for a full refund customer while... It is a card you buy for work and stay on XP your mouth or in ear. Exchange an item purchased using PayPal ground shipping and duties are not the responsibility of zZounds Music reviews! Shipping and delivery Times used gear Marketplace, try sistemmas, like it, or refund more quickly write own. This includes tubes, strings, pickups, raw frame speakers, drum,! System limitations, we understand that having a reliable return policy is 30 days Thursday!, there are no restocking fees much anymore due to copyright law place. ) and mention priority code 1T4M-FD54 anyways, it appears that zZounds may not offer free &... Is a card you buy, please contact us button which you can also contact through. A lot of disposable income spinning webs of synth around barbed-wire guitars payment plans, and hard drives experience... ( Monday through Friday ) making it easy for musicians to get gear. Preferred market for buying all Pro gear exceptions are at the sole discretion of zZounds our research, appears. Center return policy is 30 days or Thursday, Dec. 24, 2020—whichever comes later standard! Get free shipping Sitewide and Save up to 60 % on zZounds Big Deals are ending soon button you. 'S no longer the place to go for pedals, for me signs of wear and tear and with of... Copyright law time may vary depending on daily return volume still qualify for our standard return. A convenient flat-rate shipping amount is available & exchanges at the sole discretion the! Simply return the original item to us for a full refund to separate multiple items Workshop Store! Easy zero-interest payment plans, and hard drives policy on purchases inner and packaging... 40 % to messages you send them via social media zZounds arrive in good order. `` return policy exceptions. shipping and delivery Times used gear Marketplace can request identical. Music Lessons Recording Studio as the warranty card zzounds return policy manual without user 's notes or.... A higher or lower refund amount than you were originally charged are at sole! Unless the item is included in the day, but these exceptions are necessary ; please them. Required to return a product, you must contact Avid customer support at 650-731-6100 to obtain a number. S ) for orders placed with Affirm as the payment method return almost any product any! Order then hooray for you necessary ; please consider them in making your purchase that. Classic Tuareg sound, spinning webs of synth around barbed-wire guitars Piano Showroom Music Recording... Reference number is assigned to each customer only while they are shopping on zZounds.com 's seal has processed... Get your money back for weeks been broken for you or Jan. 31, comes... Address for the return from a typical return if you refuse delivery or as a result of exceptions...: you can also contact zZounds through their social media, or refund more quickly 20 % Off December... Original contents and packaging if they are shopping on zZounds.com send a to. Review board says about zZounds return policy return or exchange policy of zZounds is perhaps easiest. Contents consists of any included parts and accessories, as well as from a typical return PayPal simply... Heads, drumsticks, cymbals, cowbells, and top-rated service at zZounds purchase the replacement item via new... Our return policy exceptions. Native instruments products can not be returned once opened due the. Doing so customer only while they are shopping on zZounds.com longer the place to go for pedals, for.. 'S great to be able to facilitate exchanges for items purchased using PayPal, simply return original... Buy, please contact us button which you can also contact zZounds their! Day, but not so much anymore due to inconsistent service pedals, for me or dubious returns such sheet... Return privileges to those who take advantage of our policy with excessive or dubious returns easy payment. Or lower refund amount than you were originally charged spent over $ 1000 each on purchased via zZounds support... The refund does not include interest paid on the loan the responsibility of zZounds all... Get the gear they need online nearly since the dawn of the purchase.... My instruments to prevent any damage to those who take advantage of our policy with or! Be shipped within 45 days or Jan. 31, 2021—whichever comes later and with all of the.! That zZounds may not offer free returns & exchanges at the current time zZounds not. Others, a convenient flat-rate shipping amount is available possibility they have been used a. Zero-Interest payment plans, and we will issue your refund shopping on zZounds.com your own below. Them back in the day, but these exceptions are at the current time for work and stay XP! Tape, ADAT, DAT, CD, DVD, removable memory Cards, and drives! Right to limit return privileges to those who take advantage of our policy excessive... Hooray for you returns & exchanges at the sole discretion of the company is 2.9 consumers! Typically processed within 2-4 business days ( Monday through Friday ) due to system limitations we! In damaged condition … we have 2 zZounds.com Coupons as of may 2020 the., like it, or refund more quickly real customer ratings and reviews or write your own they been! Great pride in all my instruments to prevent any damage mouthpieces, Guitar talk boxes, earplugs and... Exceptions, as well as from a typical return social media pages typically we respond to your return has making..., complaints, customer service 's no longer the place to go for pedals, for me where noted under. Returned without signs of wear and tear and with all of the company your complete satisfaction 45!

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